Compliance

The Magyar Telekom Group’s management and Board of Directors are committed to performing all the Magyar Telekom Group’s business activities according to the strictest legal and ethical norms. Magyar Telekom’s Corporate Compliance Programme has been developed as an output of this commitment.

The Corporate Compliance Programme applies to all bodies, organisations and employees of Magyar Telekom Group, as well as consultants, agents, representatives and all persons or organisations working on behalf of the Group or any of its subsidiaries. Furthermore, we require our business partners, suppliers and customers to act in a similarly ethical way to support us in making these efforts. This way certain elements of Magyar Telekom’s Corporate Compliance Programme apply not only to the Magyar Telekom Group’s employees, but also to those having business relations with us.

Magyar Telekom’s Corporate Compliance Programme guarantees that the Group conducts its business activity through respecting and observing applicable laws and legislation to the greatest possible extent, by offering the highest level of training and commitment. This requires the application of guidelines and procedures that manage potential compliance risks and introduce specified processes for reporting, investigating, tracing and correcting suspected or actual instances of lack of compliance.

Making complaints and comments:

Complaints and comments can be reported by phone, mail or email or on Magyar Telekom’s Ethics Line.

  • Magyar Telekom’s Ethics Line called Mondd el! (Tell it):
    + 36 1 458 7780. Magyar Telekom’s Mondd el! Ethics Line is accessible 24 hours a day, 365 days a year. Questions and complaints can be reported by email üzenetben (address mondd.el@telekom.hu) or via the internet at the portal www.telekom.com/bkms
  • By mail to the following address:
    Group Compliance Director
    1013 Budapest
    Krisztina krt. 55.
    Magyarország
    or
  • Direct contact with the Group Compliance Director (+ 36 1 458 7030).

Complaints can also be reported anonymously.

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