Compleo

T-Systems offers from one hand for the small- and medium-size businesses office communications infrastructure service containing modern IT and telecommunications tools.. These services enable you to concentrate on the things really important for you, that is your own business.

Components of the T-Systems Compleo service package:

• integrated broadband voice and internet service for each site,
• telephony (sets, PABX functionality and operation)
• secure internet service (security – provision and operation of the equipment),
• Service Desk and monitoring service
• secure above-internet (IPSec-VPN-based) data communication option.

This service package can be tailored to the very needs of your business.

For which companies do we recommend the service?

For those small- and medium-size enterprise customers which

• do not want to waste their resources on operating a basic network infrastructure, instead they can focus on the operation of business applications (implementation of ERP systems),
• have an innovative enterprise culture, are interested in IP telephony and want to make use of the benefits of the IP technology,
• have no more than 5 sites,
• have at least 10 employees connected to the company IT system,
• contemplate a technology change, modernization and do not yet have an IP PBAX or, if they already have one, plan to replace it in the near future.
• want to satisfy all their telecommunication needs, including internet, telephone and data communication, through a single service,
• need symmetric internet connection (e.g. ERP applications).

What are the benefits of using the service?

• your business gets modern equipment, system without any upfront investment,
• the service is charged on a monthly flat-rate basis, which means that you can plan the costs,
• the tasks of the company’s own IT staff will change because T-Systems will take off their shoulder the daily burdens of maintaining, operating and ensuring the security of the system, so that they can concentrate on efficiency-boosting development and strategic issues.
• a single service provide provides the telecommunications and IT services indispensable to the support of the daily businesses, and since you only do business with a single operator, the related administrative costs will also decrease considerably,
• since all services are provided by T-Systems, it is guaranteed that no compatibility problems will occur among the different service units,
• the responsibilities and the service limits are clearly defined and the established and the continuously developing standards guarantee quality levels,
• remote surveillance and monitoring are standard elements of the service package, which enable remote fault removal and thus reduce service outages and the concomitant business losses,
• the service lends itself to flexible adjustment, it can follow quickly and at low cost any organizational changes involving staff reduction, site expansion or reduction.
• the IP telephony cooperates with the major manufacturers of business communication solutions, because it uses the same standard protocols (e.g. Microsoft mail programs),
• it guarantees security, because it provides the depth of protection required for the data security, protection and control demanded by the business processes.