Managed LAN
Construction and operation of basic IT infrastructure
With the Managed LAN service T-Systems offers construction, continuous operation and management of your company’s computer network (LAN).The service includes continuous monitoring of active devices in local networks and proactive fault repair.
With this T-Systems service you receive a service that meets your needs through one-stop service provision for a foreseeable transparent monthly service charge.
No additional investment is needed for using this service.
Who can benefit from the T-Systems Managed LAN service?
Companies
- with at least eight PCs connected to a network at a given site,
- for which optimization of IT and related costs is important,
- with more than one site in the country where reliable continuous operation of PCs is essential for business operations,
- where fast fault repair is of high importance.
Functioning of the service
| Telephely | Site |
| Távközlési adathálózat | Telecommunications data network |
For customized flexible offers contact your account manager or call
1400.
www.t-systems.hu
Benefits gained with the use of the service
- You can better focus on your company’s business operations since you do not have to deal with IT infrastructure and network management related matters.
- We provide the full professional competence – network survey, design, installation and operation, and maintenance of its technological standard.
- You do not have to make an investment (CAPEX) because all service elements are provided for a foreseeable monthly charge.
- We provide network technology that meets the high requirements(e.g. QoS, quality of service) of network service-based applications (e.g. IP telephony, etc.).
- We offer one-stop service for all service elements.
- Thanks to its modularity, we can design the service according to your company’s needs.
- We use only devices of reliable manufacturers recognized on the market.
- You can continuously monitor service quality on the basis of service levels (SLA).
- We provide end-to-end management, so network management does not end at the boundary of your site; telecommunications connections between sites are included in the managed network.
Service package elements
Operation of the core
network
T-Systems operates at each site the quantity of LAN ports needed to meet
the customer’s requirements.We offer IP address
allocation (static or DHCP) service according to the end-user’s request.Traffic is carried on the
network according to Ethernet standards.
Services on LAN
- Traffic
classes on LAN (QoS)
When requested LAN traffic is classified (QoS).T-Systems will be responsible for configuration and operation of functions supported by the available hardware. - VLAN
configuration
When requested the customer’s LAN traffic is separated on virtual networks, i.e. VLANs.The number of VLANs can be restricted by the given types of devices. - Power over LAN (PoE)
We provide remote power supply (Power over Ethernet, PoE) for the IP phones at the given site.
Interconnection
of LANs
- IP connection at termination point (WAN)
The service provider provides the network between the sites through an integrated voice and data service that enables IP-level communication between sites.Data and voice traffic is carried on a common network with traffic-level (QoS) and/or network-level (VLAN) separation.The service provider provides network access with the bandwidth and service parameters required for the traffic generated by the given site.
Service Desk (OSD)
- T-Systems provides Service Desk service (OSD) with 7 × 24 availability according to ITIL recommendations and BS15000 standard in a HD platform-based support system operating within T-Systems’ closed operating environment.
- T-Systems offers one-stop service through the OSD for the services provided under the contract.The OSD keeps contact with all sub-contractors involved in the operation-related tasks of the contracted services.The customer can turn to OSD in connection with services (request of information, fault reporting, change request, complaint) on a web interface, by e-mail or phone.
Examples of application
- Small sites (1-8 ports)
- Medium-sized sites (8-150 ports)
- Large sites (100+ ports, redundant topology)
