digital branch devices

Digital banker is an integrated modularized tool that covers the entire sales process. This tool enables you to contact your banker regardless of the physical distance and time and administer your cases together without moving a single sheet of paper with a digital signature.

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DIGITAL CUSTOMER SERVICE

Digital branch office tools make branch office postings digital and easy to access with central management, and with the new generation customer calling system of this application the customer no longer has to wait. In addition, this application can also support sales with CRM-based product offers.

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Contact center

Nealy all companies, smaller and larger banks and insurance companies operate through Contact Centers, where targets move around cost efficiency, avalability ratios, instant call pick up ratios, call durations, automated processes and one-stop transaction management. T-Systems’ Call Center Solutions support operational efficiencies of these Centers as well as provide Performance Management and Incentive Systems’ Solutions for these Teams

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Cloud

bASED sOLUTIONS

T-Systems Hungary uses its own Cloud & Data Center infrastructure for cloud-based integrated software access, operation, upgrade and its continuous smooth operation.

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Big Data

Turning data into information. Our Big Data-based solutions discover and virtualize your customer network and support integrated CRM business intelligence and data services to support customer centered operation with efficient analyses and forecasts to meet requirements.

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