T-Systems Hungary started the year with a new operational model.

In the past nearly one and a half years, T-Systems, a company established in October 2012 by merger of five companies, started operation in an integrated organisation and shaped up the directions of its corporate strategy. On 1 January 2014, this was completed by an operational model capable of improving the company’s competitiveness in order to better capitalise on the benefits of convergent processes taking place in ICT technologies and run to serve customers’ special needs in the future. In this new operational model the composition of the company management has also changed.

T-Systems Hungary started the year with a new operational model“As Hungary’s No. 1 ICT service provider, our purpose is to maintain our position and further improve our competitiveness indicators”, said Tibor Rékasi, Chief Executive Officer of T-Systems Hungary. The first year of the integrated company, employing a staff of more than 1800, was spent with the creation of synergic solutions and the compilation of a portfolio that is as comprehensive as possible. Following legal and operational integration, the model change started at the end of 2013 was another step towards a company focussed on customers, characterised primarily by a thorough knowledge of the individual business areas (such as public administration, healthcare, finances, commerce, industry and transport), and the provision of full-scale services to its customers, Tibor Rékasi pointed out.

In this new operational model, in addition to the sales organisation, the capabilities of creating convergent solutions and services are included in one and the same organisation on the implementation side. Consultative sales performed with the thorough understanding of the customer market allows T-Systems Hungary to undertake a transformation role and supply its customers with solutions that are capable of directly facilitating the everyday operation of the large companies that use the services of the company. In addition to an operation that allows a better understanding of customer needs, heavier emphasis will also be given to the provision of integrated solutions, and thus the technological benefits of the company’s uniquely wide portfolio can be better capitalised on. One of the corporate strategic directions that constitute the basis of the operational model is the international focus, which horizontally characterises the newly created uniform sales structure all over, and greatly supports the international market penetration of T-Systems Hungary’s vertical industry-specific solutions.

In this new operational model the composition of the company’s management has also changed. The Chief Executive Officer of the company remains Tibor Rékasi, who is also Magyar Telekom’s Deputy Chief Executive Officer for Corporate Services. The sales organisation offering vertical solutions will be directed by Deputy Chief Executive Officer Zoltán Németh, while the structural unit responsible for ICT solutions and performing implementation tasks will report to Deputy Chief Executive Géza Ragoncsa. Finances will report to the Deputy Chief Executive Officer, and will be added operational and company operation tasks. As from 1 January, 2014, this position is held by Mihály Németh, who has served as Director of Strategic Investment Management of Magyar Telekom. The duties of the Project Director are performed by Frank Pölcz, while sales support is the responsibility of Director Gyula Stanga. Lilla Sáfrány remains T-System’s Human Resources Management. New members in the company’s top management include Zsófia Bánhegyi, Director of Marketing and Communication and Frigyes Endersz, Director for Competitiveness Improvement.

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