Corporate Policy

T-Systems contributes to the results of the information society with innovative, state-of-the-art technologies, services and solutions. It provides its customers – enterprises, public administrations and healthcare institutions – with the full range of high-quality telecommunications, IT infrastructure, application development and systems integration solutions and services essential to their day-to-day operations, in an effort to help partners achieve their business goals. The new and integrated T-Systems Magyarország Zrt. established on October 1, 2012, with its over 1,800 employees and 1,700 supplier partners, is Hungary's market-leading infocommunications service company with a mount of experience and expertise amassed over decades. T-Systems Magyarország Zrt. makes significant efforts in the field of organization building, continuous training of its expert staff and further development of quality standards in order to create, implement, operate and continuously improve its independently certified, up-to-date, integrated management system in line with international standards and compliant with the integrated management system of the Magyar Telekom Group, and to guarantee the acquisition and maintenance of the independent certifications. This ensures the systemic approach, consistent implementation and measurement of operational processes and management activities, and feedback of results in order to guarantee that our activities, products and services meet the needs and expectations of the customers, stakeholders and comply with the regulatory and statutory requirements.

Quality policy – Quality management systems (ISO 9001 AQAP2110 [AQAP 2210])

  • We conduct customer-oriented business activities by fully satisfying customer needs.
  • We win and maintain the trust of our new and old customers by continuously meeting the quality requirements.
  • By qualifying suppliers and subcontractors, we have developed a stable and reliable supplier and subcontractor base.
  • We value and encourage responsibility for quality and the efforts for quality work among our senior and subordinate employees alike.
  • We constantly monitor and measure the compliance and the effectiveness of our processes and the satisfaction of our customers.
  • Our long-term goal is to create systems that ensure the protection of investments and the possibility of continuous improvement.
  • In the implementation of our projects, we specially focus on meeting the requirements for reliability, availability and data security.

Security policy – Data and information protection system (ISO/IEC 27001)

  • The purpose of the information security management system is to ensure the privacy, integrity and availability of our data and information assets at all times.
  • The data and information protection system covers the management of the data files produced and handled by T-Systems as well as our business data, the data of our partners and employees, the commercial and custom-developed software, the buildings, offices, equipment and IT systems we use.
  • We maintain the system using new and constantly evolving information and communication technology.
  • We manage information security risks in such a way that the residual risk does not adversely affect the performance of our duties.
  • In the field of the security activities, the utilization of group-level synergies can significantly reduce the costs of protection, therefore we strive for continuous cooperation with the members of the Magyar Telekom Group.

Environmental policy – Environment-focused management system (ISO 14001)

  • We constantly monitor environmental laws and regulations as well as their changes, and comply with these at all levels of the organization.
  • We pay close attention to the protection of nature and the environment, to the improvement of the state of the environment. In order to prevent environmental pollution and reduce environmental impacts, we set environmental goals, monitor their achievement and evaluate them.
  • During the performance of our tasks, we always make sure that the environmental impacts we cause are kept to minimum level and that we treat environmental resources sparingly; to this end we pay attention to the raw materials to be selected already during the sourcing process, and demand environmentally conscious work performance from our subcontractors as well.
  • In order to protect the climate, we pay increased attention to the energy-efficient operation of the Data Center.

Our above-described management policies are universally valid and comprehensively implemented in all activity areas and in all operational processes of T-Systems Magyarország Zrt.